Welcome to Sayvia Support

Sayvia helps you practice real-life language conversations with AI. If you need assistance with the app, your account, or a purchase, contact us using the information below.

Contact Sayvia

Email: [email protected] Response time: We aim to reply within 1–2 business days.

Troubleshooting

If the app does not open or appears stuck: • Confirm that your device has an active internet connection. • Close Sayvia completely and reopen it. • Restart your device. • Install the latest version of Sayvia from the App Store. • If the problem continues, email us with your device model, operating-system version, and a description of what happened.

Microphone and speech recognition

Sayvia needs microphone and speech-recognition permission for speaking practice. Open the iOS Settings app, select Sayvia, and enable the required permissions.

Subscriptions and purchases

You can manage or cancel a subscription in iOS Settings under your Apple ID → Subscriptions. To restore an existing purchase, open Sayvia’s subscription screen and select Restore Purchases. App Store refunds are handled by Apple.

Account deletion

To permanently delete your Sayvia account and associated app data, open Sayvia → Profile → Settings → Delete Account Permanently. You may also contact [email protected] for assistance.

Privacy

Read the Sayvia Privacy Policy: https://app.notion.com/p/Privacy-Policy-Sayvia-Speak-any-Language-39292d45fcc5809ca169f0a4d901be93

When contacting support, please do not send passwords, payment-card information, or other highly sensitive information.

Last updated: August 19, 2026